FAQ & Troubleshoot

The most frequently asked questions

I don't have a Metamask wallet. Can I still use Tip bot?

The answer is NO. Currently, to perform any features that involve crypto transactions (such as Tip bot, airdrop,..), Mochi will require users to verify their Metamask wallet first. That will be the wallet to deposit or withdraw tokens from your Discord server.

You can refer to the previous section - Wallet for detailed instructions.

I run into troubles on Mochi. Any help?

Yes, we are here for you! We understand that it can be confusing for new users to navigate around the system, and even current users also stumble on some challenges here and there. That's why we created many resources for you to troubleshoot your problems.

1. You can refer to the Functions section below, where we provide a comprehensive list of commands together with tutorials. Find the function which you are struggling with, go through the instructions and you got it!

2. In case the problem is still unresolved, don't worry! Definitely reach out to us via our Support Server - a cozy place for our Mochi community to hang out and support each other. Come quickly and we are happy to answer all of your concerns!